Contact us

If you would like to ask a question or make a comment on your experience of using The Tickle Company, please contact us through one of the methods below.

• By email
  Email us at customer.services@the-tickle-company.co.uk and we aim to respond to your email within 24 hours of receipt.
• By telephone
  Call our Customer Service team on 0333 444 0190.
• By post
  Write to: Customer Services
  The Tickle Company
  PO Box 68813
  London
  SE26 9BJ
  .

Website technical problems

If you are experiencing difficulties placing an order please email us at general.enquiries@the-tickle-company.co.uk with details of the problem and we will try to resolve it as quickly as possible.

Complaints process

If you are not satisfied with the level of service you receive online, please do let us know by contacting us as above.

We undertake:

• To deal with your complaint fairly, confidentially and effectively.
• To acknowledge your complaint within 5 days and provide a likely timescale for resolving it.
• To keep you updated on progress made.